INTRODUCTION

Contemporary service sector requires more high-qualified specialists. Such economic areas as social and cultural service as well as tourist industry develop rapidly. Therefore training of experts on tourism and service who can organize technical process and operate tourist and service enterprises becomes the top issue. The expert on tourism and service can be employed by any company involved in tourism, hotel business, restaurant business, cultural and show business, personal and other service sector. He\she will be trained for:

- correct and high-profile management and organization of technological process in order to provide services for customers of social and cultural service companies and tourism agencies.

- analysis and synthesis of economic, social and management parameters which characterize administration and performance of social, cultural and tourist organizations in the free-market economy environment in order to make research-based decisions and monitor their implementation.

Professional skills of the expert on tourism and service are formed by the general economic sciences as well as the following special qualifying subjects:

Service performance; Professional ethics and manners; Management and marketing in the field of social and cultural service and tourism; Technique and technologies in the field of social and cultural service and tourism; PR; Advertising in the field of social and cultural service and tourism; Protection of consumers .

Students apply the acquired theoretical knowledge during the field practice at different social and cultural service companies and tourism agencies.

 

Gordin Valeriy Ernstovich
The Head of the Chair of Economics and Social Sector Management,
DSñ, Professor